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General Terms and Conditions
Our general terms and conditions apply unless agreed otherwise:
Confidentiality
We undertake to treat all information that we receive in connection with our work as confidential and not to pass it on to third parties. This also applies to all other persons who work on our behalf in connection with this project.
Travel Expenses
In addition to the agreed fee, we charge travel expenses in the amount documented from the consultant's place of residence (2nd class train journeys (with Bahncard 50%), economy class flights, travel costs of EUR 0.30 per kilometre driven) and expenses according to effort and receipt.
Cancellation Policy
Workshops and training sessions:
| Period | Fee |
|---|---|
| Up to 61 days before the date | Free of charge |
| 60 – 41 days before the date | 20% of the daily rate |
| 40 – 15 days before the date | 50% of the daily rate |
| From 14 days before the date | 100% of the daily rate |
Coaching sessions:
| Period | Fee |
|---|---|
| Up to 7 days before the date | Free of charge |
| 6 days – 24 hours before the date | 20% |
| From 24 hours before the date | 100% |